Our products are guaranteed against both defects in workmanship and defects inmaterials. Our forged tools carry a life-time guarantee, while the rest of our line is covered for twelve months. The duration of the guarantee is shown in the description for each tool. Please see our Customer Service page for additional details.
We plan to implement a gift message option in the near future. In the meantime, please send an email if you have an order that you would like to include a gift message. We will do our best to include your good wishes to the recipient of our fine products.
We collect sales tax on all shipments made within the state of California.
Out of Stock Items
At this time you cannot order items that are out of stock in our USA warehouse. If you would like us to notify you when something you want is back in stock, please let us know.
You can email us firstname.lastname@example.org or phone us at 1-800-356-2196.
Special Instructions (such as expedited shipping)
Please email us if you have special instructions for your shipment. It will help if you include the order number that is assigned to your order. This is an eight digit number that will be on the confirmation page at the end of your checkout process, as well as on the email that you will receive to confirm your order.
At this time we ship only within the United States and to Canada. If you are interested in these fine products, but live elsewhere, send us an email and we'll try to help you get what you need.
California Proposition 65
Businesses selling to customers in California are required to provide a consumer warning if a product contains chemicals on a list published by the State annually. This list includes brass that is used on one or more of our products. More information about Propopsition 65 can be found at http://www.oehha.ca.gov/prop65.html.
Items that fall in this category are shown as such, and will have a warning label attached to the product. This label reads as follows:
WARNING: This product contains lead, a chemical known to the State of California to cause cancer and birth defects or other reproductive harm. Do not place your hands in your mouth after handling the product. Do not place the product in your mouth. Wash your hands after touching this product.
If you have any other questions send an email to email@example.com.